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Yes. Anybody can buy these items. Restricted items are not listed in this website.
Yes. We ship to APO address by EMS speed post or business parcel service of India post.
Online payment options:
1. Credit card - Visa, Mastercard and American Express
2. Debit card - Visa, Mastercard, Maestro and Rupay
3. Net Banking
4. Wallets - Freecharge, MobiKwik, Ola Money, Jio Money, Oxigen and Airtel Money
5. UPI - Unified Payment Interface
You can also transfer the money to the following account by NEFT or IMPS if you are unable to pay using the above methods
Name of account holder : OLIVEPLANET PVT LTD
HDFC current account no: 50200024517709
Branch - Baglur Road, Bangalore
IFSC - HDFC0004082
Note: Please mention your name in the transfer description for us to identify the payment. Once the money has been transferred, send the transaction reference number by email to customerservice@oliveplanet.In with the order ID.
Offline Payment Methods
1. Demand Draft
2. Money Order
DD or Money Order can be sent to the following address
OLIVEPLANET PVT LTD
No 16, Sandiv Orchids,
Kattigenahalli, Jala Hobli,
Bangalore - 560064
Karnataka State
Note: Kindly mention the Order ID clearly on the Demand Draft or Money Order
We do NOT offer COD at present due to high return rate of products dispatched through COD option.
You can choose one of the Online or Offline methods to pay for our products.
No. We charge shipping rates as per the shipment weight!
Orders will reach in 3 to 10 days depending on the mode of shipment and the delivery destination.
You can track your shipment at this page
https://old108.oliveplanet.in/track-order-status/
Enter your shipment AWB number and click on the TRACK button.
Please check your inbox for a mail from olive planet with details of the shipment.
Your tracking number will be mentioned in this mail.
If the problem persists then, send a mail to customerservice(at)oliveplanet(dot)in.
Do not send mails to any other e-mail id as this will delay the responce from our team.
Note: we will have very little control over the shipment once we dispatch it. We request you to co-ordinate with your local courier/post office for quick delivery.
You can return an unused product within 7 days of it being delivered to you in one of the following cases
If the item is damaged during transit
If there is a manufacturing defect
If a wrong item is delivered to you
In the above cases we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame.
The product has to be in it's original packing.